In order to achieve this, we utilise a network of associate marine surveyors; each one is put through a rigorous recruitment and induction process and are thoroughly coached and constantly monitored to ensure the best survey reports and results.
Before a surveyor joins Yachtwork’s ranks they must already be an established member of a professional organisation. Our Principal Surveyor and Director, then assesses a selection of their previous insurance reports (redacted for confidentiality, of course) to judge their abilities and any areas of improvement that should be addressed before they begin working under the Yachtwork umbrella.
If the candidate is deemed suitable then the requirements of working with Yachtwork are laid out. Our associate marine surveyors must demonstrate strong industry connections and relationships in their area of operations; they must adhere to strict response timescales to ensure our insurance clients are dealt with in an efficient and timely manner; they must sign our confidentially and service agreement contracts (to ensure compliance with our insurance clients requirements); and, they must go through the Yachtwork induction programme.
Yachtwork has developed an efficient and extremely well-respected reporting style that is accurate, concise and effective at portraying the key messages. These survey reports are one of the keys to our success in the marine insurance industry. By using Yachtwork, our insurance clients save time, money and effort as they receive concise but comprehensive reports that negate the need for regular back-and-forth emails to clarify or expand on certain points. It’s vitally important that our surveyors are able to complete their work in this style, and our Virtual Learning Environment (VLE) ensures that their skills are up-to-scratch.
With our in-house training expert, Yachtwork have developed a VLE that ensures consistency and excellence across our team of marine surveyors. This simple but effective training demonstrates the benefits of our reporting style as well as educating our surveyors on good practice and what is expected of them.
Our selection, vetting and training processes ensure that only the best surveyors join Yachtwork’s crew. With an expanding network of UK coastal and worldwide locations, as well as quick-response surveyors who will travel anywhere in the world, Yachtwork is the ideal solution for your marine insurance claim surveys.